*1. Introduction*

Welcome to Shostha Bazar (www.shosthabazar.com). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

 *2. Information We Collect*

 *a. Personal Information*

When you register on our website, place an order, or interact with our customer service, we collect the following personal information:

- *Name*

- *Address*

- *Phone Number*

- *Email Address*

- *Payment Information (Credit/Debit Card details, Mobile Banking Info)*

 *b. Non-Personal Information*

We also collect non-personal information to improve your experience on our website:

- *IP Address*

- *Browser Type*

- *Device Information*

- *Browsing Patterns (e.g., pages visited, time spent on site)*

 *3. How We Use Your Information*

We use the information we collect to:

- *Process Your Orders:* To manage and deliver your orders efficiently.

- *Improve Our Services:* To enhance the shopping experience and provide better customer service.

- *Personalize Your Experience:* To tailor the content and offers according to your interests.

- *Marketing Communications:* With your consent, we may send you promotional emails and offers.

- *Security:* To monitor and protect against fraudulent transactions and unauthorized access.

 *4. Sharing Your Information*

We do not sell or trade your personal information. However, we may share your information with trusted third parties, including:

- *Delivery Partners:* To ensure your orders reach you on time.

- *Payment Processors:* To securely process your payments.

- *Legal Obligations:* If required by law, we may share your information with legal authorities.

 *5. How We Protect Your Information*

We employ robust security measures, including:

- *SSL Encryption:* To secure data transmission on our site.

- *Secure Payment Gateways:* To protect your payment information.

- *Regular Security Audits:* To identify and fix vulnerabilities.

 *6. Cookies and Tracking Technologies*

Shostha Bazar uses cookies to enhance your experience on our site. Cookies help us remember your preferences and track your browsing habits. You can manage or disable cookies through your browser settings, but this may affect your shopping experience.

 *7. Your Rights*

You have the right to:

- *Access and Update:* Review and update your personal information at any time.

- *Opt-Out:* Unsubscribe from our marketing communications by clicking the "Unsubscribe" link in our emails.

- *Request Deletion:* Request the deletion of your personal data by contacting us at privacy@shosthabazar.com.

 *8. Third-Party Links*

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

 *9. Children's Privacy*

Shostha Bazar does not knowingly collect information from children under the age of 13. If we become aware that a child has provided us with personal information, we will delete it immediately.

 *10. Changes to This Privacy Policy*

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date below.

*Effective Date:* August 25, 2024

 *11. Contact Us*

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

- *Email:* privacy@shosthabazar.com

- *Phone:* +8809611629457

- *Address:* Shostha Bazar, Shahporan, Sylhet, Bangladesh