*1. Acceptance of Terms*

By accessing and using www.shosthabazar.com ("the Website"), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use our services.

 *2. Eligibility*

You must be at least 18 years old to use this Website and make purchases. By using the Website, you confirm that you are legally capable of entering into a binding contract.

 *3. Account Registration*

- *Account Creation:* To shop on Shostha Bazar, you must create an account. You are responsible for maintaining the confidentiality of your account information and password.

- *Account Accuracy:* You agree to provide accurate, complete, and current information during registration. Misrepresentation of any information may result in account termination.

 *4. Use of the Website*

- *Personal Use:* The Website is intended for personal use only. Commercial use of the Website, without prior written consent from Shostha Bazar, is strictly prohibited.

- *Prohibited Activities:* You agree not to:

  - Use the Website for any illegal or unauthorized purpose.

  - Attempt to interfere with the security or functionality of the Website.

  - Use automated systems (e.g., bots) to access the Website.

 *5. Product Availability and Pricing*

- *Product Information:* We strive to provide accurate product descriptions and pricing. However, errors may occur, and we reserve the right to correct any errors, inaccuracies, or omissions.

- *Pricing:* All prices listed on the Website are in Bangladeshi Taka (BDT) and are subject to change without notice.

- *Availability:* Product availability is subject to change without notice. We reserve the right to limit the quantities of any product we offer.

 *6. Order Processing and Payment*

- *Order Acceptance:* Your order is considered accepted once you receive a confirmation email from Shostha Bazar. We reserve the right to cancel or refuse any order at our discretion.

- *Payment:* All payments must be made in full before we dispatch your order. We accept payment via Cash on Delivery, Mobile Banking (bKash, Nagad), and Credit/Debit Cards.

- *Order Cancellation:* You may cancel your order within one hour of placing it by contacting our customer service.

*7. Delivery and Shipping*

- *Delivery Time:* We aim to deliver your order within the specified time frame. However, delays may occur due to unforeseen circumstances, and we will notify you accordingly.

- *Shipping Charges:* Delivery charges are calculated based on your location and will be displayed at checkout.

- *Delivery Address:* You are responsible for providing an accurate delivery address. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

 *8. Returns and Refunds*

- *Return Policy:* If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery. We will arrange for a replacement or refund as per our Return Policy.

- *Refund Policy:* Refunds will be processed within 5-7 business days after the returned item is received and inspected.

*9. Intellectual Property*

- *Ownership:* All content on the Website, including text, images, graphics, logos, and software, is the property of Shostha Bazar or its content suppliers and is protected by intellectual property laws.

- *Use of Content:* You may not reproduce, distribute, or otherwise use any content from the Website without prior written permission from Shostha Bazar.

 *10. Limitation of Liability*

- *No Warranty:* The Website and its content are provided "as is" without any warranties, express or implied. Shostha Bazar does not guarantee that the Website will be error-free or uninterrupted.

- *Limitation:* Shostha Bazar shall not be liable for any damages arising out of your use of the Website, including but not limited to direct, indirect, incidental, or consequential damages.

*11. Indemnification*

You agree to indemnify and hold Shostha Bazar, its officers, employees, and affiliates harmless from any claims, losses, or damages arising from your use of the Website or violation of these Terms of Use.

 *12. Governing Law*

These Terms of Use shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Sylhet, Bangladesh.

*13. Changes to Terms of Use*

We reserve the right to update or modify these Terms of Use at any time without prior notice. Your continued use of the Website following any changes indicates your acceptance of the new terms.

*14. Contact Us*

If you have any questions or concerns about these Terms of Use, please contact us at:

- *Email:* support@shosthabazar.com

- *Phone:* +8809611629457

- *Address:* Shostha Bazar, Shahporan, Sylhet, Bangladesh